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Privacy Policy

Last updated: 1 January 2025

1. Introduction

Kresproperty Ltd ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our investment platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly, including:

  • Personal identification: full name, date of birth, nationality, government ID
  • Contact details: email address, phone number, postal address
  • Financial information: bank account details, payment card information (processed securely by Stripe)
  • Investment activity: transaction history, portfolio data, withdrawal requests
  • KYC/AML documents: passport, driver's licence, proof of address
  • Communications: support tickets, emails, chat messages

We also automatically collect certain technical data including IP address, browser type, device information, and usage analytics.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our investment platform
  • Process investments, deposits, and withdrawals
  • Verify your identity and comply with AML/KYC regulations
  • Send transaction confirmations and account notifications
  • Provide customer support
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure platform security
  • Comply with legal and regulatory obligations

4. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, two-factor authentication, regular security audits, and strict access controls. All payment data is processed by PCI DSS-compliant partners. We store your data on secure, encrypted servers in EU-compliant data centres.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with regulated banking partners for fund custody, payment processors for transaction handling, identity verification service providers for KYC, and regulatory authorities when legally required.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal data; withdraw consent; request data portability; object to processing; and lodge a complaint with the Information Commissioner's Office (ICO). To exercise these rights, contact us at privacy@kresproperty.com.

7. Cookies

We use essential cookies for platform functionality, analytical cookies (with consent) to understand usage, and marketing cookies (with consent) for relevant advertising. You may manage cookie preferences through our cookie banner or your browser settings.

8. Contact Us

For privacy-related inquiries: Kresproperty Ltd, 27 Old Broad Street, London EC2N 1HQ. Email: privacy@kresproperty.com. Data Protection Officer: dpo@kresproperty.com.